I have windows 10 November 2021 installed on my old desktop computer

Tech Talk Windows
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I get an error message through windows update when downloading a cumulative update
HI I was wondering if I could ask a question. You see recently I upgraded to the windows 10 November 2021 witch is 21h2. Every since i upgraded to the lasted feature update some commutive updates install while some do not install and have problems or issues. Right now the latested commutive update comes up with a message saying some files are missing or having problems. We we’ll try to download the update later. Error code: 0x80073712 the latested version of the commutive update is December 14, 2021 the rest of the information is below:

December 14, 2021—KB5008212 (OS Builds 19041.1415, 19042.1415, 19043.1415, and 19044.1415)

I should mention that this is happening when windows update starts. The security defender definitions come through and download and install with no issues at all. Also when the cumulative update is downloading it stays at 0% for a long time before it downloads. When it is downloaded the following error message comes up saying the following over and over again. I have tried going to the Microsoft Catalog and tried to download it from their several times when I push on the download button to download the cumulative update i get a normal window but it comes up with a red X in the corner and it says cannot download update. It says this over and over again as well.

I should also mention that a couple months ago I had to reset this desktop because I was getting the odd message that windows could not find a certain file.

Could this effect the windows update process that some files could not download and installed on this desktop. The main reason I am asking this is because the above cumulative update has security and quality updates with it and I would like to keep my windows 10 desktop secure.

Before the above started happening i was having trouble installing a preview update. But this seems to have been installed ok.

I have tried several times to use the trouble shooter for windows update and when it is done scanning the message says could not determine any problems but you can try to investigate other solutions.

I have tried going into the command prompted as an administer and I have tried doing a sfc scan but i get an error saying that this function could not be started. I have also tried doing a Dism.exe/online -cleanup

but once I again i get an error saying that this file does not exist.

But I should say that I can surf the internet with no problems no error messages, and I can download other legit programs with no problems or issues at all.

I should say that I am not interested in playing with the registry at all. I am not comfortable doing this.

Some other information

Windows 10 home

64 bit operating system

version 21h2

I should also say that I went to the Microsoft website and seeked out the november 2021 feature update from the web. I did not download the feature update through windows update. The feature update downloaded and installed without any issues at all.

Thanks for your help and your advice.

Ps: tried clearing the windows Cache twice but I got the same error with these commulitive updates still the errors are above.

Can I only reinstall windows to resolve this issue to solve this problem or issue.

2

My general rule is that if the problem description exceeds one paragraph, a wipe/reinstall is the way to go.

2 Likes
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Thanks Kneman for your advice.

4

Lol @knewman but that’s probably my advice too.

It’s strange how it keeps happening to you which makes me think that something else is interfering here.

What’s your thoughts on Windows 11? I’ve upgraded most of my own and families machines and don’t really have any complaints. A clean install seems much better than an upgrade.

1 Like
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Have you downloaded the current February 2022 update manually and install it?

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Does it have a HDD or an SSD? Do you have reliable power? Does your machine ever shut down improperly or do you ever abort any updates because it appears to hang? This sort of thing sounds like it might be disk corruption. You should run CHKDSK to make sure everything’s okay with the filesystem.

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PHolder I did not do a check disk. I just reset the computer and windows update downloaded a couple of Commultive updates downloaded and they installed seccessfully.

Big_D

I have 21h2 right now on windows 10. I installed the November 2021 from the microsoft website.

Where can I download the february feature update. Thanks

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The power is fine PHolder. I have a hard drive in my desktop computer. The computer has been doing fine up until the windows update started having problems. I usually put my desktop to sleep Pholder. I am just wanting to now should I shutdown my desktop if I am not using it. thanks for the advice Pholder.

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Hi Sunny42, I was on my phone when I posted my first reply, so wasn’t as easy to get the link entered, otherwise I would have done it then…

https://www.catalog.update.microsoft.com/Search.aspx?q=windows%2010%2021h2%202022-02

I often have to go to the catalogue to download updates for our servers, because the automatic update doesn’t work properly. Usually after 1 failed update, they will start working again, for a few months at least, once the manual update has been installed.

I’ve noticed that more devices are having more problems with updates recently. :frowning:

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HI Big_D

Just wondering does the february feature update work with Windows 11 home 64 bit operating systems. I also have a laptop wich is a dell laptop. The version on the laptop is also 21h2

Thanks

11

Just change Windows 10 in the search to Windows 11, that will give you the correct patches for Windows 11.

Each version of Windows has its own patches and patches for a different version (E.g. 10 on 11 etc.) won’t work. The installer will tell you it is for a different Windows version.