I keep hearing from Leo how Android is more complicated to use versus iOS. And that if you want a simple phone get iPhone.
I just got my mum a note 9, set it up for her with big icon rows on the home screen, of the hand full of apps she uses. Even put a shortcut to navigate home if she gets lost. Shortcut to calls - me and my siblings. All 1 touch away after unlocking the phone. Locked the home screen so she doesn’t accidentally remove anything.