iPhone covert to PDF

Up to a week ago, I used to be able to long tap on a file in my files app, choose share, and then I’d have the option of Convert to PDF. I’d also have the option to print and could then connect a PDF printer. I usually used those options to convert Word files.
I’ve lost that ability all of a sudden. Talking with 3 Apple specialists didn’t help. I figured out another workaround so I’m fine that way.
Just wondering if anyone can explain the sudden change in with my iPhone?