Google Workspace DNS Configuration

Tech Talk
1

Months ago I joined some support group for Google. I can’t find the email chain now to ask a new question. Can anyone help me? Either by telling me how to find the Google Support forum or by answering my question below.

I’m setting up a new Google Workspace account. I purchased my domain name through Google (apparently in conjunction with Square Space). I’m supposed to add a new CNAME record.

But I was never given any Square Space credentials. I think I can edit the DNS settings through my Google Admin Centre, but I don’t know how.

2

If your zone is hosted with Google, then you’ll be able to add a CNAME record on the Google admin console. Here’s a relevant doc from their support site for finding your DNS settings - How to check DNS records from the Admin console  |  Google Workspace Knowledge Center

If you’re comfortable sharing your domain name, I’d be able to check who you’re using based on the nameserver associated with the domain.

3

Thanks for the Google documentation. I get as far as step 3. No domain is listed, just the option to add a domain. When I try to add my domain, I get the error message that my domain is already added.

schuberttutoring.com

Any help would be appreciated.

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4

Your domain does have it’s NS pointing to Google, so your zone file should be in that portal somewhere assuming you’re logged in to the correct account.

Unfortunately I don’t use Google for my DNS services so I’m not sure exactly where to point you. Here’s a link to their community support forum, maybe that’s the support group you’re thinking of - https://support.google.com/a/community