In Windows 10 When I try to open a MS Doc or Excel file from Windows Explorer, I get the hour glass and Explorer hangs. I have to bring up task manager to terminate Explorer. This use to work. I can workaround the problem by opening MS Word or Excel and then open the document from within the application. I did some searching and found others have reported the problem but none of the solutions have fixed the issue. Please help. Thank you.
I found a fix.
Repair Office:
Settings > Apps > Apps & Features > Microsoft Office > Advanced Options > Modify > Repair
3 Likes
coming back to the forum to post the solution you found - you the real MVP!
1 Like
Also, I found the following which fixed opening DOCX and XLSX files.
Specifically Steps 1 was enough to fix the Windows Explorer hanging.
- Disable the Preview Pane in File Explorer:
Open Explorer, Clock on View Tab, Click on Options, Clock on View Tab
Remove checkmark on Show preview - Toggle the Details Pane in File Explorer
- Disable useless Startup programs.
- Check installed Add-ons.
- Run antivirus or antimalware scan.
- Run SFC and DISM scan.
- Repair Office.
- Repair or Reinstall Microsoft Office.
1 Like