LogMeIn bought some of my respect by advertising on TWiT, so to any corporate overlords that might see this, please know that your money was well spent. Endorsement by TWiT is worth far more than any other advertisement. And I re-explored Lastpass and almost considered it switching to it for the “in case I die” feature.
But all the advertising in the world can’t make up for the simple fact that this is LogMeIn’s business model ad nauseam… they can’t make the value proposition match their price, so instead of adding value, they destroy free tiers, and in the process, they’ve destroyed some great services too.
Hamachi was free and great and everyone used and loved it. LogMeIn bought them and instead of building upon it, they took aware feature after feature from the free tier to the point of useless, destroyed the user base, and where is it now?
Same with their own remote desktop software - they constantly reduced what is available at the free tier rather than lowering price or adding value on the paid tier. I remember back when LogMeIn had a free tier for a few computers. Then it was gone. I remember when I paid a one time fee for Ignition, until it was shut down. And so on and so on.
LastPass has followed the same pattern. Prices are going up without offering any new features, thinking they have “lock in,” while free tiers are going down. Anyone willing to hang around should expect that prices will go up again sooner than expected, as this is LogMeIn’s pattern.
I thank LogMeIn for sponsoring TWiT. It does help. But the self-inflicted damage they’ve done to their brand across numerous products over many years - is significant.
I use 1Password. I pay for and would like to switch to BitWarden, but the BitWarden developers are kinda MIA and for the last year disingenuously blamed one of Firefox’s security improvements as a “can’t fix” bug that was actually a “won’t fix” - a won’t fix because LastPass and 1Password both made it work.
I’m thankful for competition in this space among companies I trust. Firefox’s Lockwise. Apple’s Keychain. YubiKey’s TOTP software in addition to its own key.