Or, at least as close to an apology as Apple will give. After years of keyboard issues and sticking to their guns they finally went back to the scissor keys. I don’t hate the keys on my 2018 MacBook Pro, but I do find myself worrying about their reliability.
*edited - updated link.
My daughter has a 2016 MacBook Pro with the first generation butterfly keyboard. It still works without any issues - other than it is the worst typing experience since the Sinclair ZX81 (sold under license in the USA as the Timex TS1000).
I had a MacBook in 2007 with unresponsive and/or sticky keys but it didn’t surface in the press that I was aware of until relatively recent years; I just know I hated the keyboards and thought mine was a bit of a lemon but it hadn’t gotten to the point of being unusable. But they’ve been bad and worse from day 1 of the butterfly with ultra-low profile/travel, is my point.