This is unfortunate, but not entirely unexpected. I agree w/ @ LycheeMcPie that it’s likely to get worse. “Consumer devices” are intended to be, well, “consumed.” Some companies are focused on taking money off the table (from consumers) as quickly as possible, and thus don’t think too far down the road beyond the sale. My father used to have some Belkin devices of that generation, and they were pretty poor. They are from about 5+ years ago…
For a device that requires ongoing support to work (as opposed to AC chargers, cables, batteries), you should look to companies that have a history in that area. Netgear, which I also put into the “consumer product” category, continues to support Arlo cameras models from a long time ago. My Nest 1st gen Nest thermostat still works great and is supported with service and updates.
Frankly, I have concerns about the future of Wyze cameras (I use the cloud services) and to a lesser extent Logitech’s cameras.
None of this mitigates the disappointment current users must feel though.