# Windows and store updates stopped working? **URL:** \ **Category:** Windows\ **Created:** [February 2, 2026, 12:32pm UTC](https://www.twit.community/t/windows-and-store-updates-stopped-working/19592 "2026-02-02T12:32:28Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![Jamze](https://sea2.discourse-cdn.com/flex020/user_avatar/www.twit.community/jamze/32/3151_2.png) [@Jamze](https://www.twit.community/u/Jamze)\ **Post date:** [February 2, 2026, 12:32pm UTC](https://www.twit.community/t/windows-and-store-updates-stopped-working/19592/1 "2026-02-02T12:32:28Z")
Went to search for updates this morning - neither Windows updates in settings nor app updates in the store app are working. Setup just has a spinning wheel, then the settings app crashes. The store app is blank - normally, all the history of updates would be here. Any ideas? The laptop is otherwise working fine. ![image](https://us1.discourse-cdn.com/flex020/uploads/twit/original/3X/7/1/711859f96cdbccfb36b0201e7a018e3327e7e513.jpeg) ---
**Author:** ![vernonlvincent](https://sea2.discourse-cdn.com/flex020/user_avatar/www.twit.community/vernonlvincent/32/22110_2.png) [@vernonlvincent](https://www.twit.community/u/vernonlvincent)\ **Post date:** [February 2, 2026, 5:32pm UTC](https://www.twit.community/t/windows-and-store-updates-stopped-working/19592/2 "2026-02-02T17:32:19Z")
I had a minor issue with Windows Update thinking I didn’t have an internet connection (when I obviously had one). Did a reboot and everything worked fine. I had left the computer on over the weekend while I was on a trip, so I had thought it might be something that occurred while I was gone. In any case, things seem to be working now after the reboot earlier. ---
**Author:** ![iFish](https://sea2.discourse-cdn.com/flex020/user_avatar/www.twit.community/ifish/32/19986_2.png) [@iFish](https://www.twit.community/u/iFish)\ **Post date:** [February 2, 2026, 5:37pm UTC](https://www.twit.community/t/windows-and-store-updates-stopped-working/19592/3 "2026-02-02T17:37:13Z")
I was also gonna suggest a reboot just to see if that fixes it(but I usually like to assume people already tried that). Seems like a broken cache (just a guess) ---
**Author:** ![Jamze](https://sea2.discourse-cdn.com/flex020/user_avatar/www.twit.community/jamze/32/3151_2.png) [@Jamze](https://www.twit.community/u/Jamze)\ **Post date:** [February 2, 2026, 5:37pm UTC](https://www.twit.community/t/windows-and-store-updates-stopped-working/19592/4 "2026-02-02T17:37:16Z")
Rebooted several times, didn’t fix it. Something got corrupted, I think. I’ve just run a repair, and it seems to be OK again. It’s now downloading the Jan preview update 😬 ---
**Author:** ![iFish](https://sea2.discourse-cdn.com/flex020/user_avatar/www.twit.community/ifish/32/19986_2.png) [@iFish](https://www.twit.community/u/iFish)\ **Post date:** [February 2, 2026, 5:49pm UTC](https://www.twit.community/t/windows-and-store-updates-stopped-working/19592/5 "2026-02-02T17:49:16Z")
![image](https://us1.discourse-cdn.com/flex020/uploads/twit/original/3X/b/4/b4e24dc66d5640fa8d1bf34c635797439e8aef67.png) This one? I have had this in the waiting for a while…. but hearing Paul’s words about it and seeing some issues online (perhaps not with this update) made me hold off ---
**Author:** ![Jamze](https://sea2.discourse-cdn.com/flex020/user_avatar/www.twit.community/jamze/32/3151_2.png) [@Jamze](https://www.twit.community/u/Jamze)\ **Post date:** [February 2, 2026, 6:14pm UTC](https://www.twit.community/t/windows-and-store-updates-stopped-working/19592/6 "2026-02-02T18:14:04Z")
Yes, that’s the one. All installed now. Seems OK so far… ---
**Author:** ![miquelfire](https://sea2.discourse-cdn.com/flex020/user_avatar/www.twit.community/miquelfire/32/4669_2.png) [@miquelfire](https://www.twit.community/u/miquelfire)\ **Post date:** [February 2, 2026, 6:46pm UTC](https://www.twit.community/t/windows-and-store-updates-stopped-working/19592/7 "2026-02-02T18:46:17Z")
I never got proof on this, but there’s seems to be some downloader or something in Windows that if it’s broken, it causes all sorts of issues that only affect some parts of Windows. Don’t know if I ever did a repair or not. Before I wiped the drive in installed Windows 11, that downloader was so badly broken, the store loaded pages like it was on dial up. It was actually faster to just open the web page in a browser. ---
**Author:** ![PHolder](https://sea2.discourse-cdn.com/flex020/user_avatar/www.twit.community/pholder/32/2439_2.png) [@PHolder](https://www.twit.community/u/PHolder)\ **Post date:** [February 2, 2026, 9:37pm UTC](https://www.twit.community/t/windows-and-store-updates-stopped-working/19592/8 "2026-02-02T21:37:32Z")
> [@miquelfire](#): > > seems to be some downloader or something in Windows that if it’s broken, it causes all sorts of issues What I think you’re referring to is the background downloading service known as BITS. And you are generally correct, if it gets screwed up then everything from the Windows Update to the MS Store, all of which rely on it, get hosed in the process. > **[Background Intelligent Transfer Service - Win32 apps](https://learn.microsoft.com/en-us/windows/win32/bits/background-intelligent-transfer-service-portal)** > > Background Intelligent Transfer Service (BITS) transfers files (downloads or uploads) between a client and server and provides progress information related to the transfers. ---
**Author:** ![miquelfire](https://sea2.discourse-cdn.com/flex020/user_avatar/www.twit.community/miquelfire/32/4669_2.png) [@miquelfire](https://www.twit.community/u/miquelfire)\ **Post date:** [February 2, 2026, 11:25pm UTC](https://www.twit.community/t/windows-and-store-updates-stopped-working/19592/9 "2026-02-02T23:25:59Z")
Really dumb if it’s using BITS for loading web pages on the app, but something else for actually downloading the apps. For context, updating apps actually took advantage of my download speeds, but browsing the store itself, dial-up speeds (I could see the images load line by line) ---
**Author:** ![Jamze](https://sea2.discourse-cdn.com/flex020/user_avatar/www.twit.community/jamze/32/3151_2.png) [@Jamze](https://www.twit.community/u/Jamze)\ **Post date:** [February 3, 2026, 7:36am UTC](https://www.twit.community/t/windows-and-store-updates-stopped-working/19592/10 "2026-02-03T07:36:33Z")
Perplexity did suggest I check the settings of the Windows Update and BITS services, but both were running as expected. The store was impacted for me too. It was blank, so there must be some link between BITS and the store populating.