# Computer Boot Issues **URL:** \ **Category:** Windows\ **Created:** [April 10, 2020, 5:37pm UTC](https://www.twit.community/t/computer-boot-issues/6428 "2020-04-10T17:37:34Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![SamGreenwood](https://sea2.discourse-cdn.com/flex020/user_avatar/www.twit.community/samgreenwood/32/16086_2.png) [@SamGreenwood](https://www.twit.community/u/SamGreenwood)\ **Post date:** [April 10, 2020, 5:37pm UTC](https://www.twit.community/t/computer-boot-issues/6428/1 "2020-04-10T17:37:34Z")
Today I tried to start using my laptop and the screen wouldn’t turn on. I remoted in that worked but still didn’t turn on the screen. Than I tried rebooting it still didn’t work. it looks like it is a problem with Windows since when I reboot the computer the HP logo still appears the screen only actually goes blank when Windows is fully booted. I say that because the Windows Hello camera activates. ---
**Author:** ![CleVeRFeLLa](https://sea2.discourse-cdn.com/flex020/user_avatar/www.twit.community/cleverfella/32/8015_2.png) [@CleVeRFeLLa](https://www.twit.community/u/CleVeRFeLLa)\ **Post date:** [April 10, 2020, 5:58pm UTC](https://www.twit.community/t/computer-boot-issues/6428/2 "2020-04-10T17:58:22Z")
Maybe try a "Hard Reset " by holding the power button down for 35 seconds ---
**Author:** ![CleVeRFeLLa](https://sea2.discourse-cdn.com/flex020/user_avatar/www.twit.community/cleverfella/32/8015_2.png) [@CleVeRFeLLa](https://www.twit.community/u/CleVeRFeLLa)\ **Post date:** [April 10, 2020, 6:04pm UTC](https://www.twit.community/t/computer-boot-issues/6428/4 "2020-04-10T18:04:46Z")
It resets the Motherboard and yes clears ram ---
**Author:** ![SamGreenwood](https://sea2.discourse-cdn.com/flex020/user_avatar/www.twit.community/samgreenwood/32/16086_2.png) [@SamGreenwood](https://www.twit.community/u/SamGreenwood)\ **Post date:** [April 10, 2020, 6:05pm UTC](https://www.twit.community/t/computer-boot-issues/6428/5 "2020-04-10T18:05:00Z")
It’s not doing anything? ---
**Author:** ![CleVeRFeLLa](https://sea2.discourse-cdn.com/flex020/user_avatar/www.twit.community/cleverfella/32/8015_2.png) [@CleVeRFeLLa](https://www.twit.community/u/CleVeRFeLLa)\ **Post date:** [April 10, 2020, 6:06pm UTC](https://www.twit.community/t/computer-boot-issues/6428/6 "2020-04-10T18:06:30Z")
try to boot it then after failure hold down the power until it turns off ---
**Author:** ![SamGreenwood](https://sea2.discourse-cdn.com/flex020/user_avatar/www.twit.community/samgreenwood/32/16086_2.png) [@SamGreenwood](https://www.twit.community/u/SamGreenwood)\ **Post date:** [April 10, 2020, 6:08pm UTC](https://www.twit.community/t/computer-boot-issues/6428/7 "2020-04-10T18:08:29Z")
Tried that a number of times. Think it’s a software issue as I said the computer is booting properly but the screen appears blank the backlight is on. ---
**Author:** ![CleVeRFeLLa](https://sea2.discourse-cdn.com/flex020/user_avatar/www.twit.community/cleverfella/32/8015_2.png) [@CleVeRFeLLa](https://www.twit.community/u/CleVeRFeLLa)\ **Post date:** [April 10, 2020, 6:09pm UTC](https://www.twit.community/t/computer-boot-issues/6428/8 "2020-04-10T18:09:48Z")
could be a video driver gone wonky. try to boot in safe mode ---
**Author:** ![uteck](https://sea2.discourse-cdn.com/flex020/user_avatar/www.twit.community/uteck/32/901_2.png) [@uteck](https://www.twit.community/u/uteck)\ **Post date:** [April 10, 2020, 6:10pm UTC](https://www.twit.community/t/computer-boot-issues/6428/9 "2020-04-10T18:10:08Z")
My wifes old laptop had an issue like this. She found that once she presses the power button to close the lid and wait for Windows to boot up, then when she opened the lid the screen worked. Nothing we tried with drivers or Bios settings could get it to work any other way. ---
**Author:** ![SamGreenwood](https://sea2.discourse-cdn.com/flex020/user_avatar/www.twit.community/samgreenwood/32/16086_2.png) [@SamGreenwood](https://www.twit.community/u/SamGreenwood)\ **Post date:** [April 10, 2020, 6:10pm UTC](https://www.twit.community/t/computer-boot-issues/6428/10 "2020-04-10T18:10:34Z")
Makes sense but it worked fine yesterday. ---
**Author:** ![SamGreenwood](https://sea2.discourse-cdn.com/flex020/user_avatar/www.twit.community/samgreenwood/32/16086_2.png) [@SamGreenwood](https://www.twit.community/u/SamGreenwood)\ **Post date:** [April 10, 2020, 6:11pm UTC](https://www.twit.community/t/computer-boot-issues/6428/11 "2020-04-10T18:11:38Z")
It’s not giving me the option to. How do I manually trigger that menu? ---
**Author:** ![uteck](https://sea2.discourse-cdn.com/flex020/user_avatar/www.twit.community/uteck/32/901_2.png) [@uteck](https://www.twit.community/u/uteck)\ **Post date:** [April 10, 2020, 6:14pm UTC](https://www.twit.community/t/computer-boot-issues/6428/12 "2020-04-10T18:14:10Z")
[https://support.microsoft.com/en-us/help/12376/windows-10-start-your-pc-in-safe-mode](https://support.microsoft.com/en-us/help/12376/windows-10-start-your-pc-in-safe-mode) ---
**Author:** ![CleVeRFeLLa](https://sea2.discourse-cdn.com/flex020/user_avatar/www.twit.community/cleverfella/32/8015_2.png) [@CleVeRFeLLa](https://www.twit.community/u/CleVeRFeLLa)\ **Post date:** [April 10, 2020, 6:14pm UTC](https://www.twit.community/t/computer-boot-issues/6428/13 "2020-04-10T18:14:53Z")
you would have had to enable F8 in windows before it did this. since Microsoft thought it would be a good idea to disable “F8” in windows 10 ---
**Author:** ![CleVeRFeLLa](https://sea2.discourse-cdn.com/flex020/user_avatar/www.twit.community/cleverfella/32/8015_2.png) [@CleVeRFeLLa](https://www.twit.community/u/CleVeRFeLLa)\ **Post date:** [April 10, 2020, 6:20pm UTC](https://www.twit.community/t/computer-boot-issues/6428/14 "2020-04-10T18:20:48Z")
If you have an extra hard drive you could pop it in your laptop and load a fresh copy of Windows on it. then get an external USB enclosure for the drive you took out (to get your data back) ---
**Author:** ![CleVeRFeLLa](https://sea2.discourse-cdn.com/flex020/user_avatar/www.twit.community/cleverfella/32/8015_2.png) [@CleVeRFeLLa](https://www.twit.community/u/CleVeRFeLLa)\ **Post date:** [April 10, 2020, 6:21pm UTC](https://www.twit.community/t/computer-boot-issues/6428/15 "2020-04-10T18:21:57Z")
or pop it in a Pc tower if you have one ---
**Author:** ![carbonga](https://sea2.discourse-cdn.com/flex020/user_avatar/www.twit.community/carbonga/32/4496_2.png) [@carbonga](https://www.twit.community/u/carbonga)\ **Post date:** [April 10, 2020, 6:26pm UTC](https://www.twit.community/t/computer-boot-issues/6428/16 "2020-04-10T18:26:16Z")
Try plugging in your TV into the HDMI. Maybe having an external device connected jolts your driver / settings back to life. ---
**Author:** ![SamGreenwood](https://sea2.discourse-cdn.com/flex020/user_avatar/www.twit.community/samgreenwood/32/16086_2.png) [@SamGreenwood](https://www.twit.community/u/SamGreenwood)\ **Post date:** [April 10, 2020, 6:26pm UTC](https://www.twit.community/t/computer-boot-issues/6428/17 "2020-04-10T18:26:17Z")
Ends up that the remote access software I’m using has a restart in safe mode button. ---
**Author:** ![CleVeRFeLLa](https://sea2.discourse-cdn.com/flex020/user_avatar/www.twit.community/cleverfella/32/8015_2.png) [@CleVeRFeLLa](https://www.twit.community/u/CleVeRFeLLa)\ **Post date:** [April 10, 2020, 6:28pm UTC](https://www.twit.community/t/computer-boot-issues/6428/18 "2020-04-10T18:28:00Z")
IF it boots in safe mode your hardware is probably ok. ---
**Author:** ![SamGreenwood](https://sea2.discourse-cdn.com/flex020/user_avatar/www.twit.community/samgreenwood/32/16086_2.png) [@SamGreenwood](https://www.twit.community/u/SamGreenwood)\ **Post date:** [April 10, 2020, 6:28pm UTC](https://www.twit.community/t/computer-boot-issues/6428/19 "2020-04-10T18:28:13Z")
> [@SamGreenwood](#): > > Ends up that the remote access software I’m using has a restart in safe mode button. It’s restarting now. ---
**Author:** ![carbonga](https://sea2.discourse-cdn.com/flex020/user_avatar/www.twit.community/carbonga/32/4496_2.png) [@carbonga](https://www.twit.community/u/carbonga)\ **Post date:** [April 10, 2020, 6:31pm UTC](https://www.twit.community/t/computer-boot-issues/6428/20 "2020-04-10T18:31:03Z")
This is more exciting to watch unfold than many of the earlier episodes of “Better Call Saul”. ---
**Author:** ![CleVeRFeLLa](https://sea2.discourse-cdn.com/flex020/user_avatar/www.twit.community/cleverfella/32/8015_2.png) [@CleVeRFeLLa](https://www.twit.community/u/CleVeRFeLLa)\ **Post date:** [April 10, 2020, 6:31pm UTC](https://www.twit.community/t/computer-boot-issues/6428/21 "2020-04-10T18:31:13Z")
I always keep a live usb of linux for testing hardware. works great for ruling out hardware issues. [Next page](https://www.twit.community/t/computer-boot-issues/6428.md?page=2)